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Last updated: 14 August 2025
We value your privacy and are committed to protecting your personal information when you visit our Site or make a purchase.
Information you provide (name, email, phone, shipping/billing addresses).
Transaction details and order history.
Technical data (IP address, device and browser information) for security and analytics.
We use your information to process orders, provide customer support, personalize your experience, and comply with legal obligations. We may contact you about your order and, with consent, about offers and updates.
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
We may use cookies and similar technologies to improve Site performance and personalize content. You can manage cookies via your browser settings.
We implement appropriate technical and organizational measures to safeguard your data. However, no method of transmission over the Internet is 100% secure.
We retain personal data only as long as necessary for the purposes set out in this policy and to comply with legal, accounting, or reporting requirements.
Subject to applicable law, you may request access, correction, or deletion of your personal data. Contact us at info@houseofgemsuae.com
Our Site may contain links to third‑party sites. We are not responsible for their privacy practices or content.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, please contact us to remove it.
We accept payments online using Visa and Mastercard credit/debit cards in AED (or any other agreed currency).
All prices are listed in AED (United Arab Emirates Dirham) unless otherwise specified.
Prices include/exclude VAT as indicated at checkout.
Product pages include complete descriptions of the goods/services offered.
We reserve the right to change prices without prior notice.
In case of a pricing error, we may cancel orders and issue a full refund.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
For privacy inquiries, email info@houseofgemsuae.com
Address Dubai Meena Bazaar,Nesto supermarket Gate1, Shop no123, Burdubai – Al Souq Al Kabeer – Dubai – United Arab Emirates
